Privacy Policy

Who we are

Our website address is: http://www.thedarfieldhotel.co.uk.

What personal data we collect and why we collect it

The information we collect is for the prevention of fraud i,e, card payments, this will include name, address, contact telephone number, email address and proof of identity, also the registration form would be signed to confirm this is a correct and valid booking and agree to the booking terms and payment. This is at the point of check in and in written form. “No data other than the comments section is stored via the website” (this does exclude WIFI logs see guests WIFI)

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

All upload images or videos to the website is done only by us.

Wifi

By logging into and using the Guest Wifi that we offer free throughout the hotel, this requires a secure password to access and is only available once checked in.  All data and device details will be store on secured servers in regardances to internet fraud and illegal activity. This information will only be used if required by the police in a criminal proceeding. this information will never be passed on the 3rd parties of used for marketing.

Contact forms

This will generate a request within our secure website and a email will be sent to us advising there is an update to respont to. This will ask for a contact email (used for the response of the query only), your name and the message.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Any information collected is not shared with anyone other in the event of fraud or an insident that required 3rd parties to be involved i.e police, card provider. (this relates to writen infor after check in as no data is stored and used via the website)

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

As prior highlighted this is not stored and only used to respond to the query, all data stored is after check in and in writen form.

Additional information

Bookings via the website redirect through Booking.com and all data is managed via there system and compliance.

How we protect your data

No personal information is stored in the website other than comments, writen/printed data is stored in the same way/guidlines of DPA.(again only after check n process not via the website) the website and all devices that can connect to the website have password protection and antivirus/malware/spyware software and firewall.

What data breach procedures we have in place

As there is no data stored other than comments and the contact forms sent, Any queries of data breach would be investagated by the IT person responsible for the security of the website, any outcome of this would be recorded to the GDPR and the person that the breach was relating to.

What third parties we receive data from

Only data recieved from 3rd parties regarding geusts is via a seperate booking system and all data has been complied with via there procedures.

Industry regulatory disclosure requirements